Patient Rights & Responsibilities
Your patient rights and responsibilities at the CSU Health Network:
You have the RIGHT:
- To be treated with respect, consideration and dignity
- To know the names and professional status of those servicing you
- To privacy
- To confidentiality of information in your records
- To receive accurate and understandable information about your health
- To know the significant beneficial effects, side effects, and problems of treatment
- To participate in choosing a form of treatment
- To receive education and counseling
- To consent to, or refuse, any care or treatment
- To select and/or change your health care provider
- To review your medical records with a clinician or receive a summary of your records
- To be informed about services and any related costs
- To receive appropriate referrals to other providers and services
You have the RESPONSIBILITY:
- To seek health care promptly
- To give accurate information about your health history
- To ask about anything you do not understand
- To report any significant changes in symptoms or failure to improve
- To respect CSU Health Network policies
- To treat all CSU Health Network with courtesy and respect
- To keep appointments or cancel in a timely manner
- To provide useful feedback about our services and policies
- To know the names, purposes and effects of medications prescribed to you
- To pay promptly any bills that you have incurred
For further information about CSU Health Network Office policies click here: Notice of Office Policies. You will be asked to review this document and sign the acknowledgement. Feel free to review and print it in advance and bring it with you to your first appointment.
The CSU Health Network is dedicated to meeting the needs of students and the campus community. We welcome your comments or suggestions.